At Instashopee, we prioritize customer satisfaction and aim to provide a hassle-free shopping experience. If you need to cancel an order, please review our cancellation policy below:

Order Cancellation

1. Before Shipment:

• Customers can cancel their order at any time before it is shipped.

• To cancel, log in to your account, navigate to your orders, and select the cancellation option. Alternatively, you can contact our customer support team for assistance.

2. After Shipment:

• Orders cannot be canceled once they have been shipped. In such cases, you may refer to our Return & Refund Policy for further options.

Refunds for Canceled Orders

• If the order is canceled before shipment, the full amount will be refunded to your original payment method within 5–7 business days.

Exceptions

• Customized or personalized products may not be eligible for cancellation once the production process has begun.

For any questions or concerns, feel free to reach out to our Customer Support team at instashopeeonline@gmail.com